How to contact support for each offerwall on RBXRise.
October 22, 2025
If you have an issue with an offer not crediting, you need to contact the offerwall directly. Here's how to reach support for each one:
Look for the ? icon in the top right corner -> scroll to find Ask Question -> complete and submit the support form.
Click Support at the top -> select the specific offer -> choose the relevant step -> click Contact us -> fill in details -> Send.
Open the menu (three lines, top left) -> select the offer -> press Contact.
Find your Lootably ID via the Support button (top right) -> email [email protected] with your ID included.
Contact Torox at torox.io/faq-missing-your-reward.
Open the menu (three lines, top left) -> Reward Status -> find your offer -> Submit support ticket.
Open the menu -> Statistics -> find your survey -> click the HELP button -> fill out the form.
Open the menu -> Reward History -> find your offer -> note details -> click Report a problem.
Visit their website -> click Support -> attach relevant problem details.
Navigate to the FAQ and Help page -> submit your issue, user ID, and platform information.
Select your problematic offer -> scroll to Report a Problem.
Open the menu (three lines, top right) -> Contact -> complete the contact form.
Email [email protected] with your issue details.
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