Learn more about chargebacks and debt.
October 15, 2025
Survey providers can file chargebacks, which removes earned points from your account balance. Common reasons include:
Chargebacks appear on your account page alongside completed and held offers.
When you take surveys, providers establish a profile to match you with relevant opportunities. You typically answer preliminary questions before your first survey to help create this profile.
When a chargeback exceeds your available points, your account enters a debt state until the balance is resolved.
RBXRise automatically deducts 10% of your earnings until your debt is fully paid. You can also manually settle your debt through your account page.
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