I received a chargeback

What Are Chargebacks?

Chargebacks occur when an offer has been deemed to have been completed fraudulently.

Chagebacks take back the points that were credited along with the XP and gems that were earned from the offer. This can happen happen anywhere from the same day to 60 days after the offer was completed.

Understanding Chargebacks

We usually do not get the exact reason for the chargeback, but it's usually due to VPN/Proxy or Vps, using multiple accounts, contradictory answers, completing the same offer multiple times

To prevent chargebacks, we hold the points of the offers with high chargeback rates for a period of time (usually 20-60 days).

Consequences

Chargebacks may result in account suspension and loss of earned rewards

Prevention

Always complete offers legitimately and keep proof of completion

Important Note

Multiple chargebacks on your account may result in permanent termination as per our terms of service

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